Program Overview
The Digital Literacy & Workplace Technology Program is designed to help participants build the basic technology skills needed for employment, education, communication, and everyday life in a digital environment.
The program supports justice-impacted adults, veterans transitioning into civilian life, adults returning to the workforce, and individuals who need stronger computer and workplace technology skills.
Participants will learn how to use computers and mobile devices, navigate the internet safely, communicate professionally by email, create documents and spreadsheets, use online workplace tools, and understand basic artificial intelligence and digital productivity tools.
Computer & Mobile Device Fundamentals
This course helps participants build confidence using computers, smartphones, tablets, and basic workplace technology.
Participants will learn how to navigate common devices, manage files, use basic settings, and understand the digital tools commonly used for employment, education, and everyday communication.
Course topics include:
- Basic computer and mobile device navigation
- Using keyboards, touchscreens, and common controls
- Understanding files, folders, and downloads
- Saving, renaming, and organizing documents
- Using basic device settings
- Installing and updating common applications
- Understanding cloud storage basics
- Troubleshooting simple technology problems
Expected outcome:
Participants complete a Basic Digital Skills Checklist demonstrating their ability to navigate devices, organize files, manage common settings, and use essential technology tools.
Internet Navigation & Online Safety
This course helps participants use the internet more confidently, efficiently, and safely for work, education, communication, and everyday needs.
Participants will learn how to search for reliable information, recognize common online risks, protect personal information, and use safer browsing habits.
Course topics include:
- Using web browsers and search engines
- Evaluating websites and online information
- Recognizing scams, phishing, and suspicious links
- Creating strong passwords
- Using multi-factor authentication
- Protecting personal and financial information
- Understanding privacy settings
- Using public Wi-Fi more safely
Expected outcome:
Participants complete a Personal Online Safety Plan identifying safer browsing habits, password practices, privacy settings, and steps for protecting personal information online.
Professional Email & Digital Communication
This course helps participants communicate professionally using email, messaging platforms, and other common digital workplace tools.
Participants will learn how to create clear messages, use appropriate tone, organize communication, and avoid common mistakes that can affect professionalism.
Course topics include:
- Creating and managing a professional email account
- Writing clear subject lines
- Formatting professional emails
- Using appropriate tone and language
- Sending attachments and links
- Replying, forwarding, and organizing messages
- Professional texting and workplace messaging
- Recognizing inappropriate or risky digital communication
Expected outcome:
Participants complete a Professional Digital Communication Exercise demonstrating their ability to write, send, organize, and respond to workplace-style messages appropriately.
Documents & Word Processing
This course helps participants learn how to create, edit, format, save, and share professional documents using common word-processing tools.
Participants will learn how to prepare basic workplace documents such as letters, resumes, forms, notes, and reports.
Course topics include:
- Creating and opening documents
- Typing and editing text
- Formatting fonts, spacing, and alignment
- Creating headings and simple lists
- Using spell-check and basic editing tools
- Saving and organizing documents
- Exporting or downloading files as PDF
- Sharing documents electronically
Expected outcome:
Participants complete a Professional Document Exercise demonstrating their ability to create, format, save, and share a clean workplace-style document.
Spreadsheets & Basic Data Management
This course helps participants learn how to enter, organize, calculate, and review basic information using common spreadsheet tools.
Participants will learn how spreadsheets are used in workplaces for schedules, budgets, lists, tracking, and simple reporting.
Course topics include:
- Understanding rows, columns, cells, and worksheets
- Entering and editing data
- Formatting numbers, dates, and text
- Using basic formulas and calculations
- Sorting and filtering information
- Creating simple tables
- Organizing workplace or personal records
- Saving, exporting, and sharing spreadsheets
Expected outcome:
Participants complete a Basic Spreadsheet Exercise demonstrating their ability to enter, organize, calculate, sort, and present simple data in a clear format.
AI Tools & Workplace Technology
This course helps participants understand how modern digital tools, including artificial intelligence, can support productivity, communication, learning, and basic workplace tasks.
Participants will learn how to use AI tools responsibly, improve everyday work processes, organize information, and understand the limits and risks of automated technology.
Course topics include:
- Understanding basic artificial intelligence concepts
- Using AI tools for brainstorming and drafting
- Improving emails, documents, and workplace communication
- Using AI for research and information organization
- Creating simple task lists, summaries, and plans
- Protecting private and sensitive information
- Recognizing inaccurate or misleading AI-generated content
- Using workplace technology responsibly and ethically
Expected outcome:
Participants complete a Workplace Technology Exercise demonstrating their ability to use digital and AI tools to complete a practical workplace task while applying appropriate privacy, accuracy, and responsible-use practices.
Program Completion & Delivery
Institutional Use & Partnerships
This program is designed for flexible use by nonprofit organizations, veteran-service organizations, workforce-development agencies, correctional and community-supervision programs, ministries, shelters, educational programs, and other community-based organizations.
New Revisions Academy is developing institutional partnerships to support digital literacy, workforce technology skills, veteran transition, reentry preparation, and employment-readiness initiatives.
Program delivery may be adapted for online learning, group instruction, community-based programming, and grant-funded digital-skills projects.